What information do we collect? We collect information from you when you place an order, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

What do we use your information for? Any of the information we collect from you may be used in one of the following ways: (1) to personalize your experience (your information helps us to better respond to your individual needs); (2) to improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you); (3) to improve customer service (your information helps us to more effectively respond to your customer service requests and support needs); (4) we may share or sell information with third parties for marketing or other purposes without your consent; or (5) to send periodic emails with company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information? We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. 

Do we use cookies? Yes (cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service provider's systems to recognize your browser and capture and remember certain information. We use cookies to understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties, and may such parties contact you? Yes, we may disclose information that we collect from you to third party vendors. By providing information to us, or by submitting a service request, you are requesting, and you expressly consent to being contacted by us, by our service professionals and by third party vendors via phone, text message, fax, email, mail or other reasonable means, at any of your contact numbers or addresses, even if you are listed on any federal, state, provincial or other applicable “Do Not Call” list, in order that we and third party vendors may provide services, service your account, reasonably address matters pertaining to your account or for other purposes reasonably related to your service request and our and third parties' business, including marketing related emails. 

Third party links: Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites, which might collect personal information. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance: Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. Therefore, except as otherwise set forth in this Privacy Policy, we will not distribute your personal information to outside parties without your consent.

Childrens Online Privacy Protection Act Compliance: We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only: This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms of Use: Please also visit our Terms of Use section, which establishes the use, disclaimers, and limitations of liability governing the use of our website, at http://1800remodel.com/terms_of_use.html.

Your Consent: By using our site, you consent to our privacy policy.

Changes to our Privacy Policy: If we decide to change our privacy policy, we will post those changes on this page. This policy was last modified on July 8, 2014, and is made effective as of such date.

Contacting Us: If there are any questions regarding this privacy policy you may contact us by email at corporate@1800remodel.com or by writing to 1-800 Remodel, Inc., 5850 W. 3rd Street, #160, Los Angeles, CA 90036.